Our ears crave sound. In fact, “word of mouth” seems to be the noise they find most irresistible. We, humans, are attracted to the prospect of any juicy, firsthand scoop that no one knows – yet. Some folks can hardly resist not answering a ringing phone on the second ring. Few people can ignore all the juicy office gossip. Even turning off the TV and unexpectedly glimpsing that new movie you’ve been wanting is impossible. Furthermore, for some strange reason, we are wired to finish other people’s sentences.
Our ears are extremely fine-tuned instruments that can identify, perceive, and decode speech. Even over the roar of noise in a restaurant or as a train goes by. Our brains reconstruct words without us knowing. It seems to never fail to get the gist of what is being said.
That’s all fine and good, but the most important task is conscious listening. Lots of folks are not very good at listening, simply because they are thinking about what they want to say next. After researching this subject of “not really listening”, I have found a solution for all of us. It’s an easy yet compelling way to get people to listen more carefully.
Smile and whisper . . . few people can resist “not knowing” what you said.